Mercure Edinburgh City Princes Street Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 1,110 reviews

Mercure Edinburgh City Princes Street Hotel - Image 1
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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 200 meters from Edinburgh Waverley Station. Edinburgh Airport, just 6 miles away.

  • Nearby Edinburgh Castle and Scottish National Gallery

  • Scott's on Princes Street restaurant features local Scottish dishes with a modern twist.

  • Outstanding views of Princes street Gardens and the Old Town

Our accommodation(s)

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Hotel location

Mercure Edinburgh City Princes Street Hotel

Princes Street
EH2 2DG EDINBURGH
United Kingdom

GPS:55.952573, -3.194425

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

SCOTT'S ON PRINCES STREET

Scott's on Princes Street pairs excellent Scottish cuisine with a modern twist alongside warm and welcoming staff. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,110 reviews

TripAdvisor Rating  3.5/5  3,572 reviews

Good stay. Room small

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Staff very helpful, especially restaurant.

Dear Gail F., Thanks for your feedback. We're pleased you enjoyed your stay, our location, and our dedicated staff. We'll share your comments with our F&B team and pass on your comments regarding the wardrobe space concern . Our manager is always on hand to ensure your comfort and your comments are gladly appreciated. Thank you once again for sharing your experience, and we trust your next visit will be equally enjoyable. Kind Regards Vicki Guest services team Mercure Edinburgh Princes Street

Well located!

Customer review rating 4.5/5

Indra A. Solo - Confirmed reviews ALL

The location is fantastic: just a few minutes walking from the main train station (Wanderley) and right in front of the Scott Monument.

Dear Indra A., Thank you for your feedback! We're delighted to hear that you found our location fantastic, with easy access to Waverley train station and the iconic Scott Monument just across the street. I will pass on you comments regarding variety to our food and beverage team. We'll definitely take this into consideration. We do hope to welcome you back soon for another enjoyable visit! Kind Regards Vicki Guest Services Team

WiFi is disconnected every minute

Customer review rating 2.5/5

Wenkai S. Couples - Confirmed reviews ALL

Overall I had a positive experience to stay here. 25% meal discount is very nice and food is also delicious. However, for entire time of my stay, hotel WiFi was very unstable. My friend and I both had difficulty to access WiFi. Our connection was interrupted very frequently. We felt it's very inconvenient.

Dear Wen Kai S., Thank you for taking the time to tell us about your experience at the Mercure Edinburgh City Princes Street Hotel. We apologise for any inconvenience caused by the unstable WiFi during your stay. Please be assured that our complimentary WiFi is scheduled for an upgrade as part of the hotel's ongoing renovation process throughout 2024. We're pleased to hear that you had an overall positive experience and enjoyed the 25% meal discount and delicious food. Your feedback is valuable to us, and we'll work to improve the WiFi connectivity for a better experience in the future. Thank you again for sharing your experience, and we do hope your next visit will be as pleasant as the previous one. Kind regards. Vicki – Guest Services Team Mercure Edinburgh City Princes Street Hotel.

Well lovated

Customer review rating 5.0/5

Robyn Friends - Confirmed reviews ALL

Wanted to stay close to Waverley Station this was perfect

Dear Robyn M., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Hotel Manager

Beautiful views, remodeling

Customer review rating 5.0/5

David B. Solo - Confirmed reviews ALL

Comfortable place with remodeled rooms around the corner from airport bus and a block from station, easy access to Old Town uphill.

Dear David B., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Hotel Manager

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Other web-users rate our hotel

  • 2,201 reviews 9.6/10 Location
  • 2,923 reviews 5.2/10 Room
  • 1,859 reviews 8.7/10 Service
  • 196 reviews 2.4/10 WiFi
  • 1,231 reviews 3.9/10 Comfort
  • 1,066 reviews 8.6/10 Breakfast
  • 991 reviews 2.8/10 Vibe
  • 801 reviews 4.9/10 Cleanliness

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